What is My Account for in the Crimson Circle Online Store?
Your My Account page in the Crimson Circle Store
is used to purchase products and register for various events, workshops and Cloud Classes.
The My Account will keep a history of what you have ordered or signed up for including
the links to your online Events or Cloud Classes and any gift certificate usage you may have.
Can I use my username and password from the Crimson Circle Online Store to log in?
Yes. In fact, this is the only login information that will give you access to your
Online Cloud Classes.
How do I recover my password? (Your username is your email address)
Go to this page and type in the e-mail address with which your account was registered and click the 'Request a new password' button to get your password e-mailed to you. Please do not create another account if you have one already, you can change the email address in your account!
I get an error that my e-mail is already in use, what do I do?
Your e-mail address uniquely identifies your account. If you already have an account
using this e-mail address then you should login to that account and proceed. If you
can't remember your password and/or username then go to
this page, enter your e-mail
address and click the 'Request a new password' button. Your password will be e-mailed
to you. Please do not create another account if you have one already!
How do I sign up for Workshops?
Login to the Crimson Circle Store and click on "Live Events", "Online Events" or "Cloud
Classes". Follow the instructions to select the workshop you want to register for. You
will receive an e-mail confirming your registration and your credit card will be charged.
For the Cloud Classes you will be sent an email with the class access. For Online Events
you will receive an invitation email as noted in the Event description.
How can I tell when I am signed up for an Event?
Login to the Store and click on My Account. On your My Account page you will see
all upcoming Classes for which you have registered, including a unique link for
the Cloud Classes.
How do change or cancel my Workshop registration once I've placed the order?
Why didn't I get any e-mails from the Crimson Circle Store after registering?
Most likely the e-mail has been blocked by your ISP or sent to your junk mail (spam) folder. Add [email protected] to your safe sender email list and look in your junk mail folder(s). Also, whenever you checkout in the CC store, make sure you do not uncheck the box that says "Receive offers by email?"
What do I do if I've lost the e-mail with the information for the event I registered for?
Simply sign in to your My Account in the Crimson Circle Store and you will find all of
Cloud Class logistical information.